Shipping policy
Shipping Policy
Last Updated: August 29, 2026
Shipping Flowers to FIORE CHICAGO
Customers are responsible for safely packaging and shipping their flowers to FIORE CHICAGO according to the studio’s provided shipping instructions.
We require using expedited 1–2 day shipping to help flowers arrive in the best possible condition. FIORE CHICAGO is not responsible for delays, loss, damage, deterioration, or changes in flower condition that occur while flowers are in transit.
Please provide tracking information once your bouquet has been shipped.
Shipping Completed Artwork
FIORE CHICAGO carefully packages completed preservation pieces for shipment. Shipping availability, cost, and carrier may vary depending on the size, destination, and nature of the finished artwork.
Once a package has been transferred to the shipping carrier, delivery times are outside of FIORE CHICAGO’s control. FIORE CHICAGO is not responsible for carrier delays, incorrect delivery information provided by the customer, missed deliveries, theft after confirmed delivery, or other circumstances outside the studio’s reasonable control.
Shipping Damage
Customers should inspect their artwork promptly upon delivery. If your piece arrives damaged, please contact FIORE CHICAGO as soon as possible and provide photographs of the artwork, packaging, and shipping box so the issue can be reviewed.
Please retain all original packaging until the matter has been resolved.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Additional shipping costs resulting from an incorrect or incomplete address may be the responsibility of the customer.
Local Pickup
Local pickup is available for customers who prefer to collect their completed artwork directly from FIORE CHICAGO. Pickup instructions will be provided once the piece is complete and ready for collection.